Description

Product description

What are the areas to avoid using?

Do I have to use the device with skincare products?

Can I use the device every day?

What can I use to charge the product?

The device does not seem to be working.

What are the areas to avoid using?

Please avoid using uvula (Adam's apple), wounds, and surgical area.

Do I have to use the device with skincare products?

The stimulation may not be delivered effectively without skin care products. The viscosity and moisture levels of the skin care products can affect the energy level delivered. We recommend using it with well-hydrated skin care products.

Can I use the device every day?

Yes, the product is designed to be used on a daily basis. However, please adjust the period and cycle of usage according to your skin condition as every skin is different.

What can I use to charge the product?

This product does not include a charging cable or charger. Please use a USB Type-C cable with an input voltage of DC 5V and a maximum of 2A for charging.

The device does not seem to be working.

If you use the device without the skin care product, energy stimulation may not be delivered well. Thus, we recommend you to use the device with skincare product which contains sufficient moisture. For further assistance, please message us directly.